WALL HANGINGS
How do I attach the wall hangings?
Our wall hangings come with two rings attached to the top, one on each side. To hang your wall hanging, simply use the two nails included in your package.
How can I keep my wall hanging looking its best?
Do not wash it in a washing machine. The best way to remove dust is by using a clothing lint roller. This will help keep it looking fresh and vibrant without damaging the material.
CUSTOM ORDERS
Can I request a custom wall hanging?
Yes! We love creating custom designs. If you have a specific design, color, or size in mind, please feel free to reach out to us. We’ll work with you to bring your vision to life.
How do I place a custom order?
You can place a custom order by contacting us directly through our website or email. Please include details about the design, dimensions, and colors you have in mind. Once we confirm the details, we’ll provide a quote and estimated production time.
How long does a custom order take?
Typically, custom wall hangings take 1-3 weeks to complete, depending on the design’s complexity and size. We’ll keep you updated throughout the process and provide an estimated delivery date.
Are there extra costs for custom designs?
Yes, custom designs may vary in cost based on size, materials, and design intricacy. We’ll give you a detailed quote before proceeding with the order.
Can I return or exchange a custom order?
Since custom wall hangings are made specifically to your specifications, we unfortunately cannot accept returns or exchanges on these items. However, if there are any issues or defects with your order, please reach out to us immediately, and we’ll do our best to resolve the situation to your satisfaction.
SHIPPING
How much is shipping?
Shipping is free for all orders. There are no additional charges.
Where do you ship?
Currently, we only ship within the Netherlands. Please check our website for any future updates regarding shipping to other countries!
How long will my order take to arrive?
Most orders are delivered within 1-3 business days.
CONTACT US
How can I contact the Woolly Allure team?
Whether you have questions about our products, need assistance with your order, feel free to reach out. Just email info@woollyallure.com